HOW CONSUMER PSYCHOLOGY IS RESHAPING IPTV IN THE UNITED STATES AND UNITED KINGDOM

How Consumer Psychology is Reshaping IPTV in the United States and United Kingdom

How Consumer Psychology is Reshaping IPTV in the United States and United Kingdom

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1.Understanding IPTV

IPTV, or Internet Protocol Television, is gaining increasing influence within the media industry. In stark contrast to traditional cable and satellite TV services that use pricey and primarily proprietary broadcasting technologies, IPTV is streamed over broadband networks by using the same Internet Protocol (IP) that supports millions of home computers on the current internet infrastructure. The concept that the same shift towards on-demand services lies ahead for the era of multiscreen TV consumption has already captured the interest of various interested parties in the technology convergence and potential upside.

Viewers have now begun consuming TV programs and other video content in many different places and on a variety of devices such as smartphones, desktops, laptops, PDAs, and additional tools, in addition to traditional TV sets. IPTV is still in its infancy as a service. It is growing, however, by leaps and bounds, and various business models are emerging that are likely to sustain its progress.

Some assert that cost-effective production will probably be the first area of content development to reach the small screen and capitalize on niche markets. Operating on the commercial end of the TV broadcasting pipeline, the current state of IPTV hosting or service, nevertheless, has several notable strengths over its rival broadcast technologies. They include HDTV, streaming content, custom recording capabilities, audio integration, internet access, and responsive customer care via supplementary connection methods such as cell phones, PDAs, global communication devices, etc.

For IPTV hosting to work efficiently, however, the internet gateway, the core switch, and the IPTV server consisting of video encoders and server hardware configurations have to work in unison. Numerous regional and national hosting facilities must be highly reliable or else the broadcast-quality signals fail, shows seem to get lost and are not saved, interactive features cease, the screen goes blank, the sound becomes discontinuous, and the shows and services will not work well.

This text will examine the competitive environment for IPTV services in the United Kingdom and the U.S.. Through such a comparative analysis, a range of key regulatory themes across various critical topics can be revealed.

2.Media Regulation in the UK and the US

According to legal principles and corresponding theoretical debates, the regulatory strategy adopted and the details of the policy depend on how the market is perceived. The regulation of media involves competition policy, media control and proprietorship, consumer rights, and the safeguarding of at-risk populations.

Therefore, if we want to regulate the markets, we need to grasp what defines the media market landscape. Whether it is about ownership restrictions, studies on competition, consumer safeguards, or children’s related media, the policy maker has to understand these sectors; which media sectors are expanding rapidly, where we have market rivalry, vertical consolidation, and cross-sector proprietorship, and which sectors are slow to compete and ready for innovative approaches of key participants.

Put simply, the landscape of these media markets has already shifted from static to dynamic, and only if we consider policy frameworks can we predict future developments.

The growth of IPTV across regions accustoms us to its adoption. By combining a number of conventional TV services with innovative ones such as technology-driven interactive options, IPTV has the potential to be a significant element in boosting remote area viability. If so, will this be sufficient for the regulator to adapt its strategy?

We have no evidence that IPTV has an additional appeal to individuals outside traditional TV ecosystems. However, a number of recent changes have had the effect of putting a brake on IPTV growth – and it is these developments that have led to tempering predictions on IPTV growth.

Meanwhile, the UK adopted a liberal regulation and a forward-thinking collaboration with the industry.

3.Market Leaders and Distribution

In the British market, BT is the dominant provider in the UK IPTV market with a share of 1.18%, and YouView has a 2.8% share, which is the landscape of basic and dual-play service models. BT is typically the leader in the UK as per reports, although it experiences minor shifts over time across the range of 7 to 9%.

In the United Kingdom, Virgin Media was the initial provider of IPTV based on digital HFC networks, followed by BT. Netflix and Amazon Prime are the leading over-the-top platforms in the UK IPTV market. Amazon has its own set-top device-centered platform called Amazon Fire TV, comparable to Roku, and has just launched in the UK. However, Netflix and Amazon are absent from telecom providers' offerings.

In the United States, AT&T is the top provider with a 17.31% stake, surpassing Verizon’s FiOS at a close 16.88%. However, considering only IPTV services over DSL, the leader is CenturyLink, with runners-up AT&T and Frontier, and Lumen.

Cable TV has the dominant position of the American market, with AT&T managing to attract an impressive 16.5 million users, mostly through its U-verse service and DirecTV service, which also is active in the Latin American market. The US market is, therefore, segmented between the leading telecom providers offering IPTV services and emerging internet-based firms.

In these regions, leading companies offer integrated service packages or a loyal customer strategy for the majority of their marketing, promoting three and four-service bundles. In the United States, AT&T, Verizon, and Lumen largely use infrastructure owned by them or legacy telecom systems to deliver IPTV solutions, though to a lesser extent.

4.Content Offerings and Subscription Models

There are variations in the content offerings in the UK and US IPTV markets. The range of available programming includes real-time national or local shows, programming available on demand, pre-recorded shows, and unique content like TV shows or movies accessible solely via the provider that could not be bought on video or broadcasted beyond the service.

The UK services offer traditional rankings of channels comparable with the UK cable platforms. They also offer mid-size packages that cover essential pay-TV options. Content is organized not just by preferences, but by platform: terrestrial, satellite, Freeview, and BT Vision VOD.

The primary distinctions for the IPTV market are the payment structures in the form of static plans versus the more flexible per-channel approach. UK IPTV subscribers can select add-on subscription packages as their content needs shift, while these channels are included by default in the US, in line with a user’s initial preset contract.

Content collaborations reflect IPTV for Smart TV the different legal regimes for media markets in the US and UK. The trend of reduced exclusivity periods and the ongoing change in the market has significant implications, the most direct being the business standing of the UK’s dominant service provider.

Although a new player to the crowded and competitive UK TV sector, Setanta is positioned to gain significant traction through its innovative image and securing top-tier international rights. The brand reputation is a significant advantage, paired with a product that has a cost-effective pricing and offers die-hard UK football supporters with an appealing supplementary option.

5.Technological Advancements and Future Trends

5G networks, combined with millions of IoT devices, have disrupted IPTV development with the integration of AI and machine learning. Cloud computing is strongly supporting AI systems to unlock novel functionalities. Proprietary AI recommendation systems are increasingly being implemented by media platforms to enhance user engagement with their own distinctive features. The video industry has been enhanced with a new technological edge.

A larger video bitrate, via better resolution or improved frame rates, has been a primary focus in boosting audience satisfaction and expanding subscriber bases. The technological leap in recent years were driven by new standards developed by industry stakeholders.

Several proprietary software stacks with a reduced complexity are on the verge of production. Rather than focusing on feature additions, such software stacks would allow video delivery services to concentrate on performance tweaks to further enhance user experience. This paradigm, similar to earlier approaches, relied on user perspectives and their desire to see value for their money.

In the near future, as the technology adoption frenzy creates a uniform market landscape in viewer satisfaction and industry growth stabilizes, we foresee a more streamlined tech environment to keep older audiences interested.

We emphasize two primary considerations below for the two major IPTV markets.

1. All the major stakeholders may contribute to the next phase in media engagement by making static content dynamic and engaging.

2. We see VR and AR as the main catalysts behind the rising trends for these domains.

The constantly changing audience mindset puts analytics at the core for every stakeholder. Legal boundaries would obstruct easy access to consumers' personal data; hence, privacy regulations would hesitate to embrace new technologies that may risk consumer security. However, the current integrated video on-demand service market suggests otherwise.

The cybersecurity index is at its weakest point. Technological advances have made cyber breaches more digitally sophisticated than manual efforts, thereby favoring digital fraudsters at a larger scale than traditional thieves.

With the advent of centralized broadcasting systems, demand for IPTV has been on the rise. Depending on user demands, these developments in technology are poised to redefine IPTV.

References:

Bae, H. W. and Kim, D. H. "A Study of Factors affecting subscription to IPTV Service." JBE (2023). kibme.org

Baea, H. W. and Kima, D. H. "A Study about Moderating Effect of Age on The IPTV Service Subscription Intention." JBE (2024). kibme.org

Cho, T., Cho, T., and Zhang, H. "The Relationship between the Service Quality of IPTV Home Training and Consumers' Exercise Satisfaction and Continuous Use during the COVID-19 Pandemic." Businesses (2023). mdpi.com

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